Ecommerce modules enable organisations to utilise the web as an effective sales channel providing customers with a secure efficient way of purchasing products and services.
The catalogue module enables businesses to efficiently employ the web as a sales channel providing customers with a structured way of managing and presenting products and services.
Catalogues are easily managed and products can be presented to maximise usability and improve the purchasing experience.
The transaction module adds a basket and checkout facility to the product catalogue to enable e-commerce and can be linked to most payment service providers. Customers automatically receive an email specifying their order number details. The order management facility is used to generate further emails informing customers of their order status, (e.g. in progress, on hold, cancelled, dispatched).
A stock count tool hides stock items from the website, and if necessary alerts an administrator to the situation, when stock becomes available it can be switched on again effortlessly.
Solutions can be integrated with legacy systems to link with warehousing and purchasing facilities.
Quick reports provide a summary of orders displaying a monthly/daily breakdown which can be compared to the previous month/day or as a comparative against a previous date.
Custom reports can be generated by specifying a date range and provide a detailed breakdown of orders by item, category or customer.